Conversational commerce
Aurelia: Planning and booking a stay through conversation
Aurelia keeps room discovery, dining, events, rewards, and checkout in one conversation. Guests can move from an open request to a confirmed booking without jumping between separate flows.
- Domain
- Hospitality · AI
- Role
- Solo product designer
- Platform
- Mobile
- Year
- 2026
- Scope
- Case study and prototype
- Reading time
- 4 min
30 Second Summary
OWNERSHIP
I designed the booking flow, competitive analysis, guest journey, and core product screens.
CORE DECISION
Bring structured checkout into the conversation so intent can become booking in one flow.
EVIDENCE
Competitive mapping, guest archetype, and a complete conversational commerce solution visual.
